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Careers

The Essence Of Lisney

Our people have a shared ambition and work collectively to ensure we have “excellence at all times” and in everything that we do. We believe our people are our success.

We are all in it together, building lasting relationships, continuously learning, and striving to be the best we can be, for ourselves, for our teams and for our clients.

We are personally invested in you. We want you to be the best you can be by exploring your career progression, working with you on personal development and providing guidance and motivation throughout your career journey.

We believe in a culture where drive and decency come together. We believe we are better together.

And most importantly, we love what we do.

A Pathway To Starting Your Career

Lisney has the most highly respected graduate programme in the Irish property industry, focused on developing your technical, interpersonal, teamwork and organisational skills.

We offer all our graduates all the experience and training necessary to complete their Assessment of Professional Competence (APC), which is required to become a chartered surveyor and full member of the Society of Chartered Surveyors Ireland and Royal Institution of Chartered Surveyors.

Walk In Our Shoes

The graduate programme lasts two to three years, and during this time you’ll get a chance to gain hands-on experience in at least two Lisney departments — and this will help you decide whether you’d prefer the Residential pathway or the Commercial pathway.

You’ll get feedback at every stage, and we won’t put you forward for the APC exams until you’re ready. We’re ready to work with you to hit your career goals.

Join Us In Our Journey

If you are open to new ideas, believe learning is power and believe in building relationships to last, we would like to hear from you.

We believe the secret to ‘loving what you do’ is the to walk in the shoes of others – “Power in the Personal”.

We are hiring

Administrator & Customer Care

Residential Lettings

Location: Dublin 2 Reporting to: Director

Lisney Sotheby’s International Reality are looking for an experienced and motivated lettings administrator with excellent attention to detail, organisational and customer service skills.

Day to day – what the role looks like:

  • Preparation and typing of documents, letters and general day to day correspondence to support a busy department.
  • Actively typing and managing correspondence, diaries and actions list for team members
  • Answering/directing of calls and assisting in ensuring all enquiries are actioned in a timely manner
  • Liaising with landlords and tenants, dealing with all telephone, email and direct office enquiries, making/confirming all appointments and inspections.
  • Responsible for the Letting database, including landlords, properties, tenants, leases, RTB registrations
  • Responsible for raising lettings fee invoices, processing rent payment and creditor invoices
  • Processing lease renewals and drawing up new lease agreements
  • General office administration including filing, updating websites i.e., our own website, Daft.ie and Myhome.ie
  • File Management System, diary maintenance, mail matches on new properties
  • Assisting the Lettings Negotiators with all administration
  • GDPR, RTB, PSRA Compliance
  • General accounts relative to lettings
  • Filing, photocopying and other ad hoc duties as and when required
  • Responsible for arranging viewings
  • Taking inbound/making outbound calls, dealing with email enquiries
  • Maintaining service levels as outlined by Directors and HR
  • Providing excellent level of customer service for the team

 

What you will need to apply:

  • Experience working in a lettings position or similar role.
  • Previous administration experience in a busy working environment
  • Excellent time management and organisational skills required
  • First-rate customer services and attention to detail with an outstanding ability to liaise with landlords and tenants
  • High attention to detail and continued accuracy
  • Proven proficiency in Microsoft Word, Outlook, Excel, SharePoint, PowerPoint and other Microsoft packages
  • A positive attitude towards their work
  • Willingness to work as part of an interactive team
  • An ability to build and maintain good networks
  • Demonstrate excellent communication both verbal and written skills and hold excellent interpersonal skills
  • Possess self-management skills and the motivation to efficiently plan and organise their own work time
  • Assess priorities within their own work area
  • Handles routine work with limited supervision

 

Benefits:

  • Professional subscriptions, Life Assurance, Maternity/Paternity benefits, Study and Exam leave and
  • Educational Assistance,

This is a challenging position in a dynamic organisation where the successful candidate will be rewarded with excellent career and development opportunities.

The Role:

  • Preparation and typing to support a busy department (Audio typing & copy typing)
  • Actively managing correspondence, diaries, brochures and actions list for residential negotiators
  • Answering/directing of calls and assisting in ensuring all enquiries are actioned in a timely manner
  • Responsible for Day-to-Day residential accounting processes
  • Filing, photocopying and other ad hoc duties as and when required
  • Actively participating in a typing pool system with other administrators, covering busy periods and annual leave absence
  • Responsible for all customer service including inbound and outbound calls
  • Liaising with negotiators daily, carrying out actions required
  • Responsible for recording external and internal viewers
  • Assist with weekend viewings arrangements when necessary
  • Confirm all appointments & inspections with negotiators and vendors if necessary
  • Responsible for drawing up brochures, window displays
  • Update and maintain house List and collate same for distribution
  • Maintaining service levels as outlined by Directors and HR
  • Providing excellent level of customer service for the team

The ideal candidate will have:

  • Audio Typing experience mandatory with min. 65 wpm and excellent attention to detail
  • Previous administration experience in a busy working environment
  • Excellent time management and organisational skills required
  • First-rate customer services skills with an outstanding ability to liaise with directors, clients
  • A positive attitude towards their work
  • Willingness to work as part of an interactive team
  • An ability to build and maintain good networks internally and externally
  • Demonstrate excellent communication both verbal and written skills and hold excellent interpersonal skills
  • Possess self-management skills and the motivation to efficiently plan and organise their own work time
  • Assess priorities within their own work area
  • Handles routine work with limited supervision

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    Lisney Ltd is an equal opportunity employer and is committed to providing equal opportunities throughout employment, including recruitment, training and promotion of staff.
    In Lisney Ltd we are responsible for the personal data you provide to us. We take our responsibility to protect your data seriously. The personal information we collect from you through the recruitment lifecycle is for processing purposes in connection with Lisney's recruitment process.
    For more information about how Lisney processes your personal data, please view our Candidate Privacy Statement.

    Join us and make a difference

    If you’d like to join a fantastic group of skilled and highly motivated people, let us know. You could make a difference.

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