Administrator & Customer Care

Commercial

Location: Cork City Centre

Reporting to: Director

Lisney are offering a fantastic opportunity for a motivated and competent administrator to join our commercial team in Cork for a part-time role equivalent to three days per week.

Day to day – what the role looks like:

• Preparation and typing of documents, reports, minutes of meetings and general day-to-day correspondence to support a busy department.
• Audio typing (90%) – Copy Typing (10%) using MS Office 2010, winscribe
• Actively assisting/managing correspondence, diaries and actions list for Directors and senior staff
• Proactively taking instruction from winscribes and other sources
• Answering/directing calls and assisting in ensuring all enquiries are actioned in a timely manner
• Managing office and stationary supplies
• General accounts including invoicing, using an in-house e-business system
• Use of in-house property system – Ascendix
• Filing, photocopying and other ad hoc duties as and when required
• Taking part in a pooling system with other administrative support in the office if additional help is needed on an ad-hoc basis.
• Preparing property brochures, window displays and listing properties on websites
• Assist with the ongoing internal review and audit of soft and hardcopy files for regulatory compliance purposes.
• Maintaining service levels as outlined by Directors and HR
• Taking inbound/making outbound calls, dealing with email enquiries
• Responsible for front-of-office duties including meet and greet/liaising with potential clients who call into the office
• Confirm all appointments & meeting with team members to ensure meeting rooms are booked, tea and coffee arranged
• This is not an exhaustive list and the employee will be asked to take on additional duties from time to time

What you will need to apply:

• Audio typing experience, excellent word processing skills including advanced knowledge of Microsoft Word and Excel.
• Previous experience in a busy working environment
• Excellent time management and organisational skills required
• First-rate customer services skills with an outstanding ability to liaise with directors, clients
• A positive attitude towards their work
• Willingness to work as part of an interactive team
• An ability to build and maintain good networks internally and externally
• Demonstrate excellent communication both verbal and written skills and hold excellent interpersonal skills
• Possess self-management skills and the motivation to efficiently plan and organise their own work time
• Assess priorities within their own work area
• Handles routine work with limited supervision.

Benefits:

• Professional subscriptions, Life Assurance, Maternity/Paternity benefits, Study and Exam leave and
• Educational Assistance

If you are interested in this position please send a cover letter and CV to HR at careers@lisney.com or contact 01 6382700