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Testimonials

We love taking the stress out of selling a property, and we love it even more when we hear back from satisfied clients. Whether they’ve sold a family home, a commercial property or they’ve taken our advice on board, it’s nice to know we’re making a difference.

Our clients are our livelihood, so we’re proud of the relationships we’ve built up over the years. We’ve lots of nice things to say about them, but here’s some of the feedback they’ve given us. Even after a deal is done, we’re always listening.

F. Butler, Dublin 4

We had a great experience dealing with Ciarán Cassidy and Lisney and will certainly recommend them to any friends or colleagues in the future.

Thanks for all of your efforts and your continued optimism.

R. Darby, South County Dublin

I just wanted to drop you an e-mail to tell you how impressed I was with Ann-Marie.

18 months ago we purchased our house from Lisney and Ann-Marie was in charge of the viewings… she really swayed me to purchase the house with her enthusiasm for the property and not to buy the neighbouring house which was also for sale at the same time with another agent….a decision I’m now really happy we made!   I found she had such a friendly manner and was always available on phone/ e-mail no matter how small my query.

Because of this I decided a year later we would love to use Ann-Marie to sell our own house in Blackrock of which the sale recently closed well above the asking price. It was a long road for her as every time we were about to go to market something would happen with the pandemic. She was so patient with us, always smiling and frequently kept us up to date with market trends and offered the best possible advice as-to when the timing was correct to get the house away.  She has a wonderful way of making you feel she is always ‘on your side’  no matter which side of the negotiations you are on!   She is a real asset to your company!

Enough said - thanks to everyone at Lisney for making our dream home a reality.   We would always 100% recommend Lisney's services to anyone in the future whether buying or selling.

B. & E. Wall, Monkstown

We would like to commend the exceptional service provided by Ann-Marie McCoy in managing the recent sale of our house. The whole process went smoothly from start to finish thanks to Ann-Marie’s professionalism and experience. She was so personable and helpful at every turn, gave us fantastic advice and was a super communicator throughout. It was an absolute pleasure dealing with Ann-Marie and we will certainly be recommending her in the future.

B. Lamont, South County Dublin

My wife and I wish to compliment Lisney on the manner in which your representatives – Ann-Marie McCoy and the back-room staff in Dalkey – conducted the recent sale of our home.

Having made the momentous decision to sell, the easy part was choosing Lisney to be our agents.

As Executor, my wife had the task (ten years ago) of closing her late mother’s estate, and selling her apartment. The advice and guidance of your senior colleague Robert Lawson was most reassuring and sound; this helped her efficiently and satisfactorily complete the sale.

(Indeed, just a few years ago, Evelyn invited Robert, with Rory Kirwan, to view the house for an appraisal. His view was sound and kindly, and assuaged us in a period of negative equity.)

Accordingly we approached Lisney again in mid December: Ann-Marie immediately took command of the project. We were impressed by her professionalism. She gave sound advice in the timing, fine-tuned a marketing strategy, and guided our preparation of the house for “showing”.

Once the process took life, she kept us  appraised about the progress of interest, with attention to our well-being and her analysis of the bidding.

Our timing was most fortunate: we had completed the three stagings of the house just before the Covid19 lock-down was declared. However this crisis caused huge uncertainty for the bidders: a hiccup caused a vacuum to ensue over a week-end.

It is to Ann-Marie’s credit and her diplomacy that, taking calmness as her mantra, she assiduously traced the underbidders – assuring us all the that the situation (while novel to the market) was likely remedial.

Adjustments, tweaks and compromise were all employed, and we have now closed the sale to the satisfaction of all parties.

We are also delighted that Ann-Marie shares our success. While she initially stated she thought our home was unique and beautiful, she still had to corral an appreciative and interested audience; with her guidance, the house did the rest!

We unreservedly commend her to you and your Directors.

T. Sheil Solicitor, Dublin 2

It is a gross understatement to say Ann-Marie was more than helpful and professional. In 27 years practice, I have rarely come upon such a pleasant and competent service provided by any Auctioneer, despite and taking into account the pressures and stresses involved in trying to do the deal and eventually get it closed. I will without hesitation recommend her good self for anything relevant in the future.

 

B. Harrington, Blackrock

We would like to thank Ann-Marie personally for her advice and attention to the sale of our apartment. We are delighted it has all gone smoothly. Her consideration and  attention to detail together, with her very present attitude, to two old fogeys was nice and she were so easy to deal with.

She must be congratulated on the way Ann-Marie and her other office staff in Blackrock handled the total arrangements. It was a pleasure to do business with her.

A. Archer, Dublin 6

I would like to thank Michelle and her colleague for all of her assistance. She removed any anxiety I had of selling a property with her professionalism and exceptional communication skills.

Lisney are very lucky to have such a wonderful professional working for them.

T. Nic Dhiarmada, Glenageary

I wish to thank Lisney Blackrock and specifically Ann-Marie McCoy for the outstanding service provided as she managed the sale of my former Blackrock home.

My decision to sell was kicked-off when I saw a property that better suited my lifestyle and family. As it happened our final bid was rejected but by that juncture the interest; viewing and bidding level on our own had exceeded my expectations. I have bought and sold a number of homes but my dealings through Lisney in Q4 2019 were unparalleled in terms of professionalism; value; turnaround time and overall ease of the experience. This was entirely attributable to Ann-Marie McCoy’s astute handling of our brief.

While I was ill-prepared for any launch or viewings Ann-Marie arrived fully prepped with a clear strategy and marketing arrangements all in hand. What was so utterly decent was how she practically assisted with the final prep so our photographs could be shot as scheduled. Efficient and effective Ann-Marie considered and addressed any queries providing clear direction or advice, never over-promising yet ably progressing the sale as per our brief and strategy until offers reached upper market-value. Constraints such as my demanding schedule were noted and navigated without impact to the many private viewings requested by bidders. This in a busy home with exam students; hyper puppy and our very ill cat. Any requests made were accommodated with careful professionalism and though there were many interactions required, Ann-Marie buffered us from the impact, reverting promptly with updates. Her keen attention to the sale remained consistent from beginning to end.

Critically I felt assured when considering final offers that reliable buyers having mortgage approval bona fides and evidencing the ability to close within weeks had been checked as best sale price secured did not remove me from a position of being in sell to buy chain. Having years of experience, Ann-Marie’s knowledge of this market is impressive but it was her can-do approach and powerhouse of positivity which assured of our optimum outcome. There are sales agents and estate agents what differentiated this experience was the personal effort; savvy attention to detail Lisneys’ Ann-Marie McCoy with her colleagues @ Dun Laoghaire delivered which achieved a terrific outcome for me and my mad-cap family.

I am delighted to recommend Lisney Estate Agents and for her stellar attitude; and kind professionalism Ms Ann-Marie Mc Coy who I would certainly seek out if returning to market in the future.

J. Kelly, Cork

We would like to thank you for all of your help and professionalism throughout the process and please pass on our thanks to Cian and Patricia also who helped us along the way at various intervals.

N. Thompson, Co. Dublin, Residential

I don't think the sale of our house could have been handled better.

A. J. Rowan, Quaker Road, Cork

Lisney’s service was excellent: energetic and inventive in raising the profile of the property, tireless in bringing people to see it, always proactive and closely engaged to find the right buyer for the house.

P. Whelan, Dublin 14

The lines of communication were always open and clear and we knew exactly where we stood all the way through the process.

The price that we received for the house exceeded all our expectations and we put that down to the Lisney factor. It was refreshing to deal with true professionals.

P. Whelan, Dublin 15

The price that we received for the house exceeded all our expectations and we put that down to the Lisney factor. It was refreshing to deal with true professionals.

P. Browne, Dublin 6

From our point of view, the whole selling process was painless and hassle free, which was thanks to Lisney. Our confidence in your handling of the sale was well placed.

E. Rohan, Dublin

I would like to pass on my comments having dealt with Tracey on the sale of my house recently.

We contacted three companies in our area. We ruled out one early on and met representatives of the other two, Tracey being one of them. We were very impressed by her friendliness and her confidence that the house would sell quickly, given her knowledge of a number of buyers interested in the area. The other company urged us to spend on decorating the house pre-sale but we were not keen, feeling it would probably sell on its potential alone - in particular, a very big garden and garage. Tracey assured us that prospective buyers would bid strongly on these factors and on the expansion capacity. Tracey never gave the impression we were only one of a number of clients but rather gave undivided attention to us at all times, alongside daily emails/calls to update us. We would definitely recommend Lisney to a friend based on our overall experience with Tracey and the Terenure office.

O. Barber, Cork

Your skill, continued advice and helpfulness dispelled our fears, especially since we live overseas and were selling mother's property. We had no experience of selling properties in Ireland but you made it so easy. No detail was too small and you kept us informed about progress at every stage.

We have no hesitation in strongly recommending you to others who might be thinking of selling their house with your help.

J. Hayes, Dublin 18

Michelle was excellent-I warmed to her the minute I met her! She was highly professional, friendly and trustworthy. There was an emotional element to this sale and Michelle was aware and took note of our feelings the whole way through the process. Her price point for the house made sense-other quotes we received were obviously over inflated.

P. Murphy, Navan

Rory and the team in Dun Laoghaire were all great to work with. I had used another agent previously but moved to Lisney and found they offered the personal touch that we didn’t get elsewhere. They were fair, balanced and honest. Every member of the team was fully briefed on the sale of my property so I felt everyone in the office was invested in the sale.

A. Mckee, Dublin 7

I just wanted to send a quick note regarding one of your staff, Barry Flood. I feel he deserves our thanks and acknowledgment after helping us through a particularly complicated sale. Put simply, Barry went above and beyond for us every step of the way, and calmly and professionally guided us through a very stressful few months. He was an expert negotiator, helping get us a price well above asking. He never once failed to call us back, usually within moments, and in fact often called or texted well after office hours when we needed advice. I think he was even in touch with my wife on his wedding day! People are so quick to complain these days but rarely give credit where it's due, and I've been meaning to write something like this to someone in Lisney ever since we closed the sale. I hope you realise you've got an excellent staff member in Barry, he's a credit to your company.

K. O’Mahony, Cork

I was very happy with the service from Lisney and from Trish in the Cork office. She was highly professional and always reported back after viewings. She really couldn’t have done any more for us. She got us excellent coverage for our property in the newspapers. I wouldn’t hesitate to recommend Trish.

P. Swan, Dublin

Their service was excellent and I would highly recommend them. Michelle had very good knowledge of the local market and is passionate about her job. I found them to be honest and reliable compared to other estate agents that I have experienced.

A. Moore, Dublin 18

Darren was fantastic, I was delighted with the service we received. It was a complicated process and Darren went beyond the call of duty. Lisney obviously know the area well-they sold the house next door to us and the house opposite also!

C. Watson, Dublin 14

I have to say the whole process surrounding the sale of my property could not have gone better from my point of view. I found your advice most professional and from the day I first met you I was confident that I had done the right thing by choosing Lisneys. Your staff, particularly Caroline, just helped to ensure everything went as planned and that I was kept fully informed at all times. Needless to say the result more than matched my expectations.

D.Coughlan, Co Cork

In the last couple of weeks I concluded the sale of the above property after a period of some 13 weeks of considerable frustration, arising from some legal issues that required considerable investigation. During the course of that entire period I was dealing with your agent., Mr Cian O'Donoghue, who supported me in every way possible. I was very impressed by the professionalism which he displayed in dealing with my frustration with the slow pace of activity. He was unhesitating in his responses to my many requests and was always courteous in his communications with me. In short I wish to compliment him in a formal way for the manner of his handling of my stress and anxiety. Also during the course of that 13 week period, I had occasion to call to the Office and I dealt with Ms. Marie Cronin who represented your company in a most welcoming way. I was very impressed with her front Office skills and she was a pleasure to deal with. My latest property purchase was the one that was best supported by the staff mentioned above. They represent excellence in a real and practical manner.

A.Callaghan, Co Dublin

I just want to say a big thank you to Darren and his team for their highly professional services. Their knowledge and client centred approach inspired confidence and eliminated a lot of the stress that goes along with selling your home. There is no doubt that Lisney Dundrum are the most professional Estate Agents I have ever dealt with.

M. Carroll

We closed the sale of our home in Dublin 4 yesterday and are delighted with the price attained and the outcome. We wanted to provide feedback to you about the exemplary service we got from Lisney. I was introduced to John O'Sullivan through my uncle who has worked with him in the past. In early March himself and Jenny Kent came to visit our home and the property went live on your site mid April. Throughout the entire process both John and Jenny provided excellent client service and never left us uncertain about anything at all. We totally trusted them and had the utmost confidence in their skills and guidance. Jenny was superb in terms of keeping us informed about viewings, interested parties and the status of the process on a continuous basis.

We simultaneously bought a new property through another agent. There is absolutely no comparison in terms of the standard of professionalism and client service demonstrated by the Lisney team. We realise there were other people also involved (Robyn, Irene etc) but we wanted to send you this feedback to ensure that the team are acknowledged for their high standards, objective advice and invaluable experience.

Thanks again to you - we will certainly recommend Lisney in the future.

A. Williamson

I found Lisney’s Dundrum office to be very professional in their approach. I was extremely happy with their service.

P. Sands, Co. Dublin

Myself and my wife just recently sold our apartment through Lisney Estate Agents, with the very professional expertise of Rory Kirwan. Rory looked after the whole sale in a very professional manner and gave us excellent advice during the transaction. I would highly recommend Lisney and Rory.

E. O’Reilly, Co. Dublin

Rory Kirwan of Lisney handled the sale of my property in Glenageary. From the moment he came to inspect my property, I knew I was dealing with an estate agent that knew the local market and had the experience to handle the sale of my home. Rory provided me with excellent advice re: staging the property and how best to maximise the price of my home. I listened and thankfully everything he recommended came to fruition. My house went sale agreed within 6 weeks. Throughout the whole process Rory made himself available to me, I can honestly say he went beyond the call of duty. I would strongly recommend Rory and his team in Lisney Dun Laoghaire if you are selling your property.

Simply put - Professionalism at its best.

B. and E. Lamont, Co. Dublin

My wife and I wish to compliment Lisney on the manner in which your representatives – Ann-Marie McCoy and the back-room staff in Dalkey – conducted the recent sale of our home.

Having made the momentous decision to sell, the easy part was choosing Lisney to be our agents.

Ann-Marie immediately took command of the project. We were impressed by her professionalism. She gave sound advice in the timing, fine-tuned a marketing strategy, and guided our preparation of the house for “showing”.

Once the process took life, she kept us  appraised about the progress of interest, with attention to our well-being and her analysis of the bidding.

It is to Ann-Marie’s credit and her diplomacy that, taking calmness as her mantra, she assiduously traced the bidders. Adjustments, tweaks and compromise were all employed, and we have now closed the sale to the satisfaction of all parties.

We are also delighted that Ann-Marie shares our success. While she initially stated she thought our home was unique and beautiful, she still had to corral an appreciative and interested audience; with her guidance, the house did the rest!

We unreservedly commend her to you and your Directors.

D Moore, Bray Co. Wicklow

Thank you very much indeed for a very successful outcome. May I say that I very much appreciated your advice and professional skill and all the help from the staff in the Dun Laoghaire office.

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